Introducing The FIREFLY ambassadors

It’s fitting on International Women’s Day 2021 we introduce Firefly Orthoses’ first three Ambassadors. Our Ambassadors’ are a group of podiatrists whose inspiring work is driving podiatric medicine forward!

FIREFLY GOLD REGISTRATION

Firefly is delighted to present the podiatry professions’ leading practitioners as they deliver clinical gold to you in short form webinars! 11 slides in 10 minutes, it’s FIREFLY GOLD! Register for the event here.

FUSION Scanning demonstration

Watch our super quick FUSION 3D scanning demonstration. With the FUSION app, Podiatrists can scan a patient’s feet in 60 seconds, saving time & money!

Ask Firefly

Watch our series of short videos that answer some frequently asked questions about the prescription of custom made foot orthoses.

Firefly Orthoses Continue to Operate Full Service

In lieu of the announcement by the Irish government that more stringent level 5 COVID-19 restrictions will be implemented across the country until the end of January, we wish to let you know that Firefly Orthoses will continue to operate as normal.

Firefly Orthoses is fulfilling an essential service and as such our Technical and Customer support teams are available between the hours of 8.00am and 2.30pm by phone, Monday to Friday. We endeavour to respond to queries via email with 48 hours.

We are in regular contact with our international suppliers to monitor how the global crisis may impact their ability to supply to us. At the time of writing, we are assured our supply chains will not be hampered.

However, we have observed since the COVID-19 pandemic began, logistics and courier services have experienced delays in delivering goods. Please bear this in mind when scheduling patients’ fitting appointments. If you require devices to be fitted on a specific date, please state this in your order and our customer support team will advise.

We thank you for your continued support of Firefly Orthoses in these challenging times.

Dr. Doug Richie In Conversation with Firefly

Dr Doug Richie took time out to discuss his new book, his career to date and how the Richie Brace range of AFOs can be practically applied to complex foot and ankle pathologies.

Navicular Stress Fracture Webinar

Watch Firefly’s Navicular Stress Fracture Webinar.

FUSION is now compatible with iOS14

In recent weeks we issued a warning to our FUSION users, requesting they do not update their iPad’s operating system to iOS14.

We are delighted to announce we have implemented changes to the FUSION app that now ensures FUSION’s compatibility with Apple’s iOS14.

To apply this software update to your instance of FUSION, please update to our latest version of the app, ver. 1.1.7.

How to update the FUSION app on your iPad

  1. Open the App Store, then tap Today at the bottom of the screen.
  2. Tap your profile icon at the top of the screen.
  3. Scroll down to see pending updates and release notes.
  4. Tap Update next to the FUSION app to update only that app, or tap Update All.

If you should have any questions about this process or wish to find out more about our 3D FUSION app please email [email protected].

Sustainable 3D Printed Range of Orthotics // Webinar

Watch our sustainable 3D printed custom foot orthoses launch webinar. Our new range of 3D printed orthoses are manufactured from a plant based PA11 material.

FUSION App Update // ver. 1.1.6

Just a very quick note to let you know we have made an update to the FUSION 3D scanning app.

FUSION ver 1.1

Please update the app to the most recent version 1.1.6

You will find the App’s version number in the notifications window on your FUSION dashboard

How to update apps on your iPad

  1. Open the App Store, then tap Today at the bottom of the screen.
  2. Tap your profile icon at the top of the screen.
  3. Scroll down to see pending updates and release notes. Tap Update next to the FUSION app to update only that app, or tap Update All.

If you are reading this email on an iPad that has FUSION downloaded and you wish to update the app, you can simply tap the text here to bring you to the App Store, where you can update by tapping ‘update’.