Firefly Orthoses Ltd. have been awarded funding for R&D initiatives by the European Regional Development Fund and Enterprise Ireland under the Border, Midland and Western Regional Operational Programme 2014-2020.
The funding will aid the development of a digital, in-house operations solution to streamline the processing of orders and distribution of product to our international customer base.
Firefly’s R&D Department have identified strategic requirements to provide for the continued growth of the company. This focused on Firefly’s over-reliance on outdated software and data duplication in the processing of customer orders.
The goal of the project is to reduce time spent processing orders, by harnessing digital automation. This will afford more time for customer service and technical support activities.